Hosted Voice

Cloud-hosted voice solutions, PBX features, and hosted telephony

69 articles

User Management

First-Time User Setup Guide Extension/User Fields Assigning an Incoming DID to a User Assigning a Caller Line Identification (CLI) to a User Adding an Extension New User Welcome Email SIP Client Registration Understanding User License Device Management Accessing User Portal Group Settings Dial Plan General Settings Call Recording Defaults

Features

2-way SMS Answerpoint Call Queueing Hunt Group Service Flags (Time Based Actions)CDR Reporting Call Waiting Call Parking WebRTC User Portal Missed Call Notification Call Forwarding Voicemail Call Recording - Hunt Group Call Transfer Input Code Prompt Call Recording - Extension DID Inventory Auto Attendant Address Book Webhooks

Star Codes

Call Transfer Echo Test Call Management Call Recording Voicemail Call Queue Agent Codes Overview for Star Codes Call Forwarding

Device Configuration

Bria Mobile Vodia Desktop App Linphone Bria Solo Yealink IP Phone Button Templates RingoTel Grandstream

FAQ

How to set an after-hours greeting?How to setup a Voicemail only extension?Incoming Calls are not working Can i change the default call recording prompt?Placing a call from a PSTN line, but using your extension CLI How can I easily add multiple users?Can't Login to WebRTC User Portal Using Safari Browser How do i check my voicemail?Call forwarding vs Answerpoint Play a welcome greeting and then ring my extension How to divert an incoming call straight to a mobile number?Getting the right CLI to appear on devices

Integrations

Zoho HubSpot Salesforce Zendesk Slack Odoo Cloud monday CRM