Hosted Voice
Cloud-hosted voice solutions, PBX features, and hosted telephony
69 articles
User Management
First-Time User Setup GuideExtension/User FieldsAssigning an Incoming DID to a UserAssigning a Caller Line Identification (CLI) to a UserAdding an ExtensionNew User Welcome EmailSIP Client RegistrationUnderstanding User LicenseDevice ManagementAccessing User PortalGroup SettingsDial PlanGeneral SettingsCall Recording Defaults
Features
2-way SMSAnswerpointCall QueueingHunt GroupService Flags (Time Based Actions)CDR ReportingCall WaitingCall ParkingWebRTC User PortalMissed Call NotificationCall ForwardingVoicemailCall Recording - Hunt GroupCall TransferInput Code PromptCall Recording - ExtensionDID InventoryAuto AttendantAddress BookWebhooks
Star Codes
Device Configuration
FAQ
How to set an after-hours greeting?How to setup a Voicemail only extension?Incoming Calls are not workingCan i change the default call recording prompt?Placing a call from a PSTN line, but using your extension CLIHow can I easily add multiple users?Can't Login to WebRTC User Portal Using Safari BrowserHow do i check my voicemail?Call forwarding vs AnswerpointPlay a welcome greeting and then ring my extensionHow to divert an incoming call straight to a mobile number?Getting the right CLI to appear on devices